Contact / Visit
**To keep our staff and patrons as safe as possible during Covid 19, the physical building remains closed. A skeleton staff is working from home, hours noted below.
LOCATION
4711 California Ave SW, Seattle, WA 98116
*please note – the Gallery is not accessible during performances.
Box Office: (206) 938-0339
Administrative or Company concerns, Laura Lee’s Cell – (360) 348-3622
Email and Phone messages will be checked on Tuesdays and Thursdays between noon and 2pm.
ADMINISTRATIVE Office
Please do not leave phone messages.
Please email Managing Director, Laura Lee at laural@artswest.org with administrative questions, including donations and marketing.
Please email Artistic Director, Mathew Wright at matw@artswest.org with artistic or production questions.
Ticketing questions – boxoffice@artswest.org email will be monitored daily, but please allow 24 hours for replies on weekdays. Weekend emails will be answered on Mondays.
Donation Requests: We are unable to fulfill ticket requests for auctions at this time. Once we are back to producing we will be thrilled that we can then meet your requests.
| Administrative Office: ***PLEASE EMAIL | |||
|---|---|---|---|
| Laura Lee | Managing Director | laural@artswest.org | |
| Mathew Wright | Artistic Director | matw@artswest.org | |
| Production Questions | matw@artswest.org | ||
| Technical Director | matw@artswest.org | ||
| Donation Questions | laural@artswest.org | ||
| Marketing Questions | laural@artswest.org | ||
| Ticketing Questions | boxoffice@artswest.org | ||
EMERGENCY EVACUATION PROCEDURES
In the event of an emergency, please wait for an announcement for further instructions. House Managers will be available for assistance. Please familiarize yourself with the exit route nearest your seat.
PHONES AND CAMERAS
Cell phones disrupt the performance. Please turn them off. Audio and video recording and photography are prohibited.
FOOD AND BEVERAGE
Patrons are welcome to bring drinks and food into the theatre. You can avoid lines by pre-ordering drinks for intermission!
ACCESSIBILITY SERVICES
Wheelchair-accessible ticketing is available. Please inquire with the Box Office at the time of your ticket purchase.
ArtsWest is equipped with assisted listening devices, available by request at the Box Office.
ArtsWest can accommodate service animals with previous notice so that the best seating option can be found to provide room for the animal. Emotional Support Animals require an ESA letter.
SMOKING POLICY
Smoking is not allowed in our building or within 25 feet of any entrance.
FIREARMS POLICY
No firearms of any kind are allowed in any part of the building.
ARTSWEST INCLEMENT WEATHER POLICY
ArtsWest will automatically cancel a performance if any of the following occurs:
- Metro bus service / Link Light Rail is discontinued
- The City of Seattle declares a State of Emergency
- A local power outage cuts power to the building
In the event of a cancellation, ArtsWest will announce the cancellation four hours before the scheduled curtain time:
- At 3:30pm for all Thursday, Friday and Saturday evening performances
- At 11:00am for all Sunday matinee performances
ArtsWest will make attempts to contact patrons via contact information provided in the event of cancellation. Announcements will also be made on our website (artswest.org) and over social media (Facebook, Twitter, and Instagram).
Additionally, if you feel unsafe traveling to ArtsWest for any reason, you may pursue any of the following alternatives to attendance:
- Exchange for a different performance (the same play on a different night)
- Exchange for a different production (apply the price of your ticket toward a future play)
- Refund for tickets purchased to that evening’s performance
ArtsWest will work with patrons to determine a solution within 48 hours of a cancellation, weather permitting.
If you have any questions, please contact the Box Office at boxoffice@artswest.org and allow 48 hours for staff to respond.
